Replacing a garage door opener is a common issue, and programming a remote control is easy. Please look at one of the scenarios below for the best solution to your situation: My remote control was lost or stolen. I purchased an additional remote control and just need to program it to my opener. If your remote control has been lost or stolen, a person will have unabated access to your garage. You should erase all existing remote controls out of your receiver. See section below for LiftMaster. See your owner’s manual for other brands.

The overall length of a garage door opener is your door height plus three feet and requires a minimum of 2 1/2″ above the highest point of door travel. A LiftMaster residential jack shaft operator does not require any back room and can be installed with only 12″ of side room.

YES, they MUST be installed. The operator will not attempt to close the door if the beams are not installed. Due to federal regulations under UL325, there is no way to bypass or eliminate them. All residential garage door openers manufactured after 1993 are required to meet UL325.

If you purchased a battery backup unit, your opener will function normally even in a power outage. If not, then: How can I disconnect the garage door opener so I can manually open or close my garage door? Pulling the emergency release handle disconnects the garage door from the garage door opener. This action allows you to open and close the door manually. The emergency release handle is located at the end of a red rope that hangs from the garage door opener rail near the top of the garage door. Note: If you are using a residential jackshaft opener, the emergency release handle will be located at the bottom of the motor unit.

No. Remotes are brand specific, so you will need new remotes with your new system. If you need assistance, please contact us.

Your keyless entry can be programmed to activate many devices, including garage door openers and commercial door openers. Program using the Learn Button Locate the learn button. Garage door opener: Located on the same side the antenna hangs from, you may have to remove the light lens. The Learn button may be green, orange, red, purple or yellow with a small LED next to it. MyQ Control Panel: Lift the push bar and locate the learn button. Press and release the learn button. If you have a MyQ Control Panel, press the learn button twice. Note: The 8500/8500C has a MyQ Control Panel. Within 30 seconds, enter a 4-digit Personal Identification Number (PIN) on the keypad and press ENTER. The LED indicator light will turn off or the operator lights will blink indicating programming was completed successfully. Wait 10 seconds to test out your PIN. To test, enter your 4 digit PIN and then ENTER. The operator or opener should activate. If not, repeat steps 2 and 3.

To program using the learn button Locate the learn button. Garage door opener: Located on the same side the antenna hangs from, you may have to remove the light lens. The learn button may be green, orange, red, purple or yellow with a small LED next to it. MyQ Control Panel: Lift the push bar and locate the learn button. Press and release the learn button. If you have a MyQ Control Panel, press the learn button twice. Note: The 8500/8500C has a MyQ Control Panel. Within 30 seconds, press and hold the desired button on the remote control for three seconds. The LED indicator light will turn off or the operator lights will blink indicating programming was completed successfully. Press the remote control again to test out. The operator or opener should activate. If not, repeat steps 2 and 3.

The LEDs on both the sending and receiving sensors will glow steadily when the wiring connections and alignment are correct. The amber LED on the sending sensor will glow regardless of alignment or obstruction. If the green LED on the receiving sensor is off, dim, or flickering (and the invisible light beam path is not obstructed), alignment is required.

Note: On the older safety sensors, both LED lights are green. The receiving sensor is the one where the green light goes out when you pass your hand in front of the sensor. The sending sensor stays solid.

1. Remove the receiving sensor (green LED) from bracket. You can do so by taking off the wing nut.
2. Point the sensor away from the sending sensor so that the LED light is completely off.
3. Once the LED light is off, wait 10 seconds.
4. Slowly rotate sensor back until it lights again. When you have a strong green light, put it back into the bracket and put the wing nut back on.

There are a few instances that the memory of your opener would need to be erased.

• An unwanted remote is activating your garage door opener
• One remote button is activating multiple doors
• Your remote control is lost or has been stolen
• Purchased a new home and want to set garage door opener back to factory default

NOTE: Erasing the memory will remove ALL remote controls and keyless entry codes from the garage door opener.

Begin by locating the LEARN button on the back or side of the motor unit; generally this is on the same side as the antenna wire. You may need to remove a light lens cover or open a control panel to gain access. The LEARN button may be green, orange, red, purple or yellow, and will have a small LED next to it.

Note: Erasing the memory on your opener will clear out any working remotes or keyless entries. You will need to reprogram them.

Erase all remote controls and keyless entries

Units with a green, orange, red, purple or yellow LEARN button:

1. Press and hold the LEARN button on the garage door opener until the LED next to the button goes out (approximately 6 seconds). All remote controls and keypads have been erased.

Erase all remote controls, keyless entries and MyQ® devices from the garage door opener

1. Press and hold the LEARN button on garage door opener until the Learn LED goes out (approximately 6 seconds).
2. Immediately press and hold the LEARN button again until the Learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use.

Premium LiftMaster garage door openers featuring a battery backup and/or Wi-Fi connectivity have a buzzer to alert you by making a beeping sound. You will hear a beep to confirm a step is performed successfully or you will hear a beep to diagnose an issue. The number of beeps heard will depend on the type of garage door opener and the function you are performing on the garage door opener.

If you have a garage door opener with a battery backup and it is…

• Beeping every 2 seconds
  • This means the unit is operating under battery power. The battery LED will display solid orange.
  • Ensure the power is restored throughout the house. If power is restored but the LED is still orange, then test the electrical outlet by plugging in a different device.

• Beeping every 30 seconds
  • If the battery LED is flashing orange it means the battery is low.
  • Test the electrical outlet by plugging in a different device. If there is power and the LED does not change to a flashing green, then replace the battery.

• Beeping every 30 seconds
  • If the battery LED is solid red, then the battery is dead and cannot recharge.
  • Replace the battery.

Note: To temporarily stop the beeping while waiting on a new battery, unplug the unit and disconnect the battery. After disconnecting the battery, plug the unit back and the beeping will stop.

Useful information about the backup battery

The battery is designed to run 20 full cycles on a full charge, which equates to about 1 -2 days of normal operation. If the power is not restored by this time, the battery needs to be unplugged from the motor. If you do not disconnect the battery, it will drain too low and will not recharge. The battery would then need to be replaced.

• It is a 12-volt rechargeable battery with 4.5 AH (amp hours).
• The weight of the battery is 4.5 lbs.
• The backup battery is an accessory and has a one-year warranty from the date of purchase.

If your garage door opener has Sec+2.0

• You will hear 1 beep when the garage door opener is placed into limit and force Learn mode. You will also hear 1 beep when pressing the up and down arrows.
• Constant beeping indicates the door is closing unattendedly.
• Garage door openers using a timer-to-close control panel will beep for 8 seconds before an open garage door closes. It will continue to beep until the door is closed.

If your garage door opener has Wi-Fi

In addition to the beeps heard from the Sec+2.0 garage door openers, the Wi-Fi Garage Door Opener will also beep under the following condition:

• 1 beep: When GDO is placed into Wi-Fi Mode
• 1 continuous beep: While in Wi-Fi mode, the GDO is attempting to connect to router
• 2 beeps: While in Wi-Fi mode, the GDO is attempting to connect to MyQ Server
• 3 slow beeps: While in Wi-Fi mode, the GDO connects to network
• 6 fast beeps: While in Wi-Fi mode, the GDO fails to connect to server
• 3 fast beeps: Confirmation of Erase of Wi-Fi from GDO

The Learn button on your garage door opener is located above the antenna wire that hangs from the motor head, or it may also be under a light cover. The Learn button will be either green, red/orange, purple or yellow.

The Learn button has two functions: One is to program accessories to the opener; the other is the clear the memory of the opener. Clearing the memory on a unit will erase all of the accessories that are programmed to the opener.

If your system has a green, red/orange or purple Learn button

To program the remote:

1. Press and release the Learn button, the light will come on steady for 30 seconds.

To clear the memory:

1. Press and hold the Learn button. The LED will turn on. After 6 seconds the LED will turn off which will clear out the handheld remote controls and keyless entry.

If your system has a yellow Learn button:

To program the remote:

1. Press and release the Learn button. The light will come on steady up to 2 minutes.

To clear the memory: This action must be completed two times to remove MyQ accessories and door controls.

1. Press and hold the Learn button. The LED will turn on. After 6 seconds the LED will turn off which will clear out only the handheld remote controls and keyless entry.
2. Within 3 seconds of the LED turning off, press and hold the learn button for 6 seconds. When the LED turns off a 2nd time, the MyQ accessories and door controls will be removed from the garage door opener.
3. Reprogram devices if necessary.